Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact support. This includes your name, email address, phone number, organization details, employee profiles, and shift information necessary for human resource and payroll management. We also automatically collect usage data, device information, GPS location data (for workplace geofence verification), and biometric punch timestamps.
2. How We Use Your Information
We use your information to provide and improve our human resource management and payroll services, including biometric attendance verification, shift rostering, leave management, payroll calculations, and AI-powered workforce analytics. Your data is used to generate muster rolls, payslips, and compliance reports for authorized administrators within your organization.
3. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, cryptographic token verification, secure JWT authentication, and granular role-based access controls. All workforce and payroll data is stored in encrypted databases with automated backups and multi-tenant isolation.
4. GPS & Location Data
Our platform collects GPS location data solely for the purpose of geofence attendance verification — ensuring that punch-ins occur within authorized office or facility perimeters. Location data is processed securely and access is strictly limited to authorized organization managers.
5. Cookies & Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Functional cookies store your preferences such as theme settings and dashboard configurations. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. Attendance records, muster rolls, and payroll audit logs are retained according to your organization's configured retention policies. You may request data deletion at any time.
7. Your Rights
You have the right to access, correct, delete, or export your personal data. You may also object to certain processing activities or request restriction of processing. To exercise these rights, contact us at support@softalabs.com.
8. Contact Information
For privacy-related inquiries, data requests, or to report concerns, please contact our Data Protection team at support@softalabs.com.